Whistleblowing is the indication of a grievance or misconduct either in the company or in the supply chain with the intention of preventing damage to the TIEFENBACHER GROUP.
Whistleblowing can be done confidentially and anonymously. To avoid possible negative consequences for the whistleblower, the whistleblower’s safety is guaranteed by using our digital platform saved in the cloud in Germany.
Compliance with laws, regulations, ethical and environmental standards is part of our positive and open corporate culture.
You may be aware of harmful behavior or risks which endanger the TIEFENBACHER GROUP. We are interested in facts so that potential misconduct can be resolved before any harm occurs. Your report will help to quickly identify financial losses and reputational damage and will also ensure the company’s sustainable success. Please report about violations in terms of quality and safety standards for our products, human rights, environment, data protection and IT security, finances or any other serious compliance concern. Our Whistleblower Platform can be used by anyone, anywhere, anytime.
With the Whistleblower Platform of TIEFENBACHER GROUP, violations of the law can be reported confidentially and anonymously. Whistleblowers can log in via the link on our websites and submit their report using predefined questions or free text. Additionally, photos or files can be uploaded.
There are several steps to the reporting process:
Please do NOT use any technical device such as a PC or smartphone that has been provided by your employer to submit your report, instead please use your private equipment – or rather public places like internet cafés and hotels in order to completely exclude any possible technical traceability.
If you already have submitted a report, you can access it directly via the “Login” button.
The overriding principle of the Whistleblower Platform of TIEFENBACHER GROUP is to protect the whistleblower. The system’s anonymity protection function is certified by an independent body.
If you lose your login details, please submit a new report and set up new access credentials. As this will be a new inbox, you cannot see the content of your previous report.
Your report is anonymized using encryption and other special security routines. You will never be asked for personal information during the reporting process. Please do NOT use any technical device such as a PC or smartphone that has been provided by your employer to submit your report, instead please use your private equipment – or rather public places like internet cafés and hotels in order to completely exclude any possible technical traceability.
The ombudsman of TIEFENBACHER GROUP, an external body, will contact you via the secure inbox to provide you with feedback on the status of your report or to ask questions if details still need to be clarified – you will remain anonymous throughout the dialogue. We are interested in reports to avoid damage or a loss, not in you as a whistleblower.
Reports can only be seen by by our ombudsman, an external lawyer who manages the Whistleblower Platform for the TIEFENBACHER GROUP. The platform operator has no access to the information. Our ombudsman will initiate the next steps.
Within one week the ombudsman of TIEFENBACHER GROUP will leave a confirmation of receipt in the locker. You may be contacted to investigate the case further. After 3 months at the latest, the ombudsman of TIEFENBACHER GROUP will inform you by leaving a message in the safe locker about how your report has been dealt with. Therefore, please keep the PIN in order to be able to log in again. If you have not been informed of the result after 3 months, you should take the case to the public. Your protection as a whistleblower is guaranteed as long as you do not go public with your report within these given deadlines.
Your data is safe with us! The highest level of security for your data is a matter of course for us and an indispensable requirement for successful whistleblowing solutions. The Whistleblower Platform of TIEFENBACHER GROUP is GDPR-compliant and the certification by TÜV and DIN ISO 27001 is currently being implemented. The system is hosted by Deutsche Telekom. Information on the cases can only be viewed and processed by our ombudsman. Whistleblowers can use an individual PIN to view the data relating to their report and the TIEFENBACHER GROUP’s responses. Beyond that, nobody has access to the information.
The health of our employees is very important to us. Our company physicians and their team take care of the health of our employees. We also offer massages for our employees; half of the costs are covered by the company. Our company sports program currently includes a mixed soccer team. The groups train regularly in the hall, which is rented by the company. Every year in the summer our big soccer tournament takes place, where all employees are invited to line up for a team. Of course, the management does not miss the opportunity to kick the ball over the field themselves.
Our Goal:
We strive to guarantee highest quality standards for our products and processes to fulfill our purpose of improving patients´ lives in a sustainable way. We aim to maintain a robust quality system with harmonized processes to ensure patients´ health and safety.
Examples of our quality measures within TIEFENBACHER GROUP:
• GxP compliance
• Quality control and pharmacovigilance as integral parts of our development and manufacturing processes
• Highest safety standards of our plants: ISO 14001 and ISO 45001 certifications
• Official accreditations of our locations (e. g. BJV for our Hamburg site and US FDA, Russian MIT, and Turkey MOH approvals for our Indian site) as well as frequent inspections by leading pharmaceutical companies
Our Goal:
We aim to ensure that TIEFENBACHER GROUP acts in compliance with applicable regulations, laws, policies, and guidelines. We aim to promote ethical and trustful behavior by all employees of TIEFENBACHER GROUP.
Examples of initiatives anchored in our code of conduct:
• Anti-discrimination and anti-child labor policy (compliance with ILO standards)
• Compliance with competition and antitrust laws
• Anti-bribery and anti-corruption guidelines and prevention of money-laundering
Our Goal:
We aim to care about our society – especially in the countries where our company operates. Our caring culture is fundamental to achieve our purpose to make life significantly better for people around the world.
Examples of our community engagement projects:
• New school building next to our Indian site in Hyderabad
• Support of India in the fight against the post-covid disease “Black Fungus” with Posaconazole tablets
• Financial support of the world’s leading conservation organization WWF
• Financial support of the non-profit organization “Stiftung Mittagskinder” (Children Lunch Foundation)
Our Goal:
We strive to make efficient use of natural resources, to minimize the environmental impact of our operations, and to invest in environmental solutions that protect biodiversity. We aim to improve our eco-balance in three key areas: water, waste, and energy.
Examples of our green initiatives:
• Solar energy and water recycling facilities at our R&D and manufacturing sites
• Reduction of carbon emissions by using green energy in Hamburg, supporting public transportation, and the use of bicycles and electric cars
• Use of sustainable paper, bottles, water, coffee, and milk in our everyday office life
Our Goal:
We strive to offer a safe working environment and to protect the health of every employee. We also aim to create a diverse and inclusive workplace where every one of us can be our best and true selves.
Examples of our measures:
• Workplace safety by a comprehensive occupational safety program
• Data safety by a profound IT system and regular trainings
• Health protection by company doctor, vaccination program, massages as well as sports programs
• Equal opportunities, inclusion, and diversity as central parts of our employer management
• Flexible working time-models, regular trainings, and career development
We believe that high-quality medicine should be affordable and available to everyone – irrespective of their income, their origin or their nationality. We also believe that there are always new ways of smart medicines which better deliver on patients ́ needs. That’s why all our activities are focused on creating pharmaceuticals more available, more affordable, and better than before. We drive everything from a patient-centered approach – in close collaboration and alignment with universities and key opinion leaders of all relevant medical disciplines.
We believe that we can only improve patients’ lives when we perform at our best together. That ́s why we concentrate with our 700 diverse, highly skilled employees worldwide our curiosity and passion and use our experience of almost 60 years in the pharmaceutical industry to deliver best-in-class solutions along the whole pharmaceutical value chain. By working together as TIEFENBACHER GROUP, in flexible and agile cross-functional structures, we tap into our full potential, drive our success, and stay at the forefront of our field.
We believe that the most important driver for our pioneering role is curiosity – the curiosity of each of our employees dedicated to make patients ́ life better. That ́s why we are always challenging the status quo and striving for novel healthcare solutions – in terms of business models as well as concrete products and services towards the benefit for patients.Thanks to the constant curiosity of our employees, we’ve always been pushing the boundaries of what’s possible, and we’ll continue to do so in the years to come.
We provide a modern working environment in harbor atmosphere directly on the waterfront to develop a positive working climate – creating room for ideas, engagement, and enthusiasm. Your opinion and your contribution count to achieve exceptional performance for a sustainable future and to improve patients care. Furthermore you can easily reach our location in Hamburg by public transport – we cover the full cost of the HVV ProfiTicket. Or rather by bicycle or car? We have sufficient bicycle and car parking spaces in our underground garage – including numerous electric charging station for electric vehicles.
We make sure your work environment leaves you the space you need to attend to pursue your professional work. Meanwhile our chefs cook freshly prepared healthy and balanced meals for us every day with daily changing dishes. In addition, all employees are provided with free water and coffee specialties at our headquarters in Hamburg.
Our more than 600+ employees at our locations in Germany, India and Cyprus come from over 20 different countries around the world. We foster a culture of mutual respect and diversity. We believe that different personalities enrich us and we highly appreciate seeing things from different perspectives – a great environment to thrive and grow by fulfilling our vision of making a better life for patients.
Our healthcare business is developing dynamically and so are we. We want our employees to make the most of their talents and their job. Therefore, we support our employees in permanently improving their own skills and strengths. We offer professional and need-based education, online and offline, to successfully meet current and future challenges in the healthcare sector.
Working at TIEFENBACHER GROUP means we offer an attractive range of company pension plans for all our employees which are subsidized by the employer. Our external insurance broker will professionally present our offer every year and answer all open questions. Of course, the service provider is also available to us as a contact person during the year.
We know that it is a challenge to balance a demanding job and a fulfilling private life. In return we make sure that your work environment gives you the space you need to take care of your personal ambitions, meet your family responsibilities and pursue your professional development. Our flexible working concepts at the TIEFENBACHER GROUP are designed to help our employees balance and manage these two perspectives.
Entrepreneurial thinking and flat hierarchies were already important to our inspiring founder, Alfred E. Tiefenbacher back in 1963. And we still value active, forward-looking self-starters willing to promote innovation in all aspects of our Healthcare-business. We still believe that true passion for what you do arises, when you can bring in your personality and your experiences in what you do. It gives you the courage and motivation to make decisions that help both you and the company move forward by creating affordable high-quality pharmaceuticals worldwide.
